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What is
Permission Marketing?
Permission marketing requires you to ask
permission from your subscribers before sending
them messages. Your subscribers must first "opt-in" to
receive messages from you.
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What is
Double Opt-in?
When a new subscriber asks to be subscribed
to your mailing list, a confirmation e-mail is
sent to verify it was really them. The person
will not be added to the mailing list unless
they respond to the email that has been sent
to them, asking them to click on a special link
or send back a reply e-mail.
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Why Double
Opt-in?
This is the safest way to prevent you from being
regarded as a spammer. You are a trusted source of
contact at this point and your subscriber will read
your email. Internet Service Providers may block
any incoming mail sent from email servers, if they
think that you are spamming.
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What is "Spam"?
"Spam" is the term for unsolicited email.
In other words, email that someone has not requested
to receive.
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Is there
a minimum contract to use Zinidoo?
No, there is no minimum contract to use our solution.
Our terms are month to month.
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Why should
I email my customers?
Email is fast and inexpensive. The truth is, it doesn't
matter what you promote or sell online - email marketing
absolutely must be a part of your sales system. The
benefits are simply too good to ignore. For an overview
of benefits, click
here.
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Who are
the people behind Zinidoo?
Zinidoo was developed by a group of design
and marketing professionals with over 17 years experience
in marketing communications, and 14 years
experience in designing and developing websites and
interactive marketing campaigns for advertising agencies
and Fortune 500 companies.
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How many
messages can I send per month? What is the cost?
Your account is setup on a monthly billing cycle
and the amount you pay depends on how many subscribers
you have in your account. It makes no difference
how many mailing lists you have in your account,
only the total number of subscribers. You can send
to your subscriber list as many times as you like
within the month. To view our pricing options, click
here.
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When can
I send out emails?
The great thing about our solution is that you can
send to your mailing list(s) as many times as you
like, whenever you like. You can create your campaigns
and then set the time(s) you would like your campaign(s)
to be sent out. Zinidoo will automatically
send the campaigns out at the time(s) you have specified.
It's that simple.
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How long
does it take to set up an account?
Setup literally takes minutes. We even have a printed
User Guide to assist you in the process of using
our solution.
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How do
I start?
Simple, just click here for
our FREE 30 day trial.
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How do
I login to my account?
Simple, just click here.
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What is
a sign up or web form?
A sign up or web form allows you to collect your
visitor's details. Use Zinidoo's built-in
form creation wizard to assist you in creating the
HTML necessary for your subscription forms, that
you can then place on your web site to collect your
visitor's details. If you have an existing email
subscriber list, you can import that too, all from
Zinidoo.
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Is there
a limit as to how much information I can capture
from people who sign up?
No, it's totally up to you. Remember the more information
you collect, the better sense you have as to who
your subscribers are and what information to send
them in the future.
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When my
customers sign in to the opt-in form, will they
receive an email?
Yes, they will receive a confirmation email from
you, with instructions on how to confirm their subscription
to your web site.
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What do
I do if I already have a list?
Great, we have a wonderful tool that will import
your list. The list should be in a standard text
or CSV format.
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How secure
is the data?
Data is protected in a few ways. First, our physical
servers are locked in secure data centers that are
monitored 24 hours a day, 365 days a year. Secondly,
all our servers are protected by secure firewalls.
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What if
I need help preparing the my campaigns?
No problem. We're here to help. We can assist in
every aspect of your campaign, from start to finish.
We can also help with creative and design for your
email newsletters and campaigns.
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Do I need
to know HTML to use your solution?
No HTML knowledge is necessary to use Zinidoo.
Our solution uses a familiar word processing
interface, so you if you can use a word processor,
you can use our system.
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What happens
if my customers are unable to read HTML-formatted
emails?
When you setup your campaign, you will have the option
of creating a text version, so people can receive
a text version if their email client cannot read the
HTML version. This is especially useful for modern-day
portable devices, such as your mobile phones, Blackberries,
PDA's, etc...
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How does
personalization work?
You may customize your emails with salutations, through
your subject line, or anywhere in the email that
you want, with your subscribers first name, last
name, company name, etc...
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What types
of reports are available?
For each email campaign you send, you can see exactly
how many people opened the email, how many people
unsubscribed, which links they clicked, how many
forwarded the email and more.
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How often
are the reports generated?
Reports are generated in real time for all your campaigns.
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What happens
to bounced emails?
Zinidoo makes it easy to remove bad email
addresses from your subscriber lists with the built-in
bounce handling engine. Simply setup an email account
to accept bounced emails when you send a campaign
and Zinidoo takes care of the rest.
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